Privacy Notice

Under Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”), Yelisan Group processes your personal data within the framework described below.

1. Data Controller

The data controller is Yelisan Group (headquarters: Yeşilyurt, Malatya / Türkiye). You can send requests concerning your personal data by phone (+90 533 346 00 23) or via the email channel on our contact page.

2. Data Processed and Purpose

The name, company, phone, email and message content you share via the contact form or direct contact are processed solely to respond to your request/quote inquiry, carry out the business relationship and meet legal obligations. If you open the quote box and leave before reaching the contact step, we keep only an anonymous record showing which product and quantity you were interested in: your name, phone number and email address are not written to that record, and it is not matched with your earlier enquiries. In addition, we process a technical record — an irreversible summary (hash) of your IP address and your browser/device information — for security purposes and to detect automated and abusive activity (bots, spam); and site usage measurement — which pages you viewed, time spent on the site, how long the form took to complete, which visit this is, and whether a technical datasheet was downloaded — to understand your request correctly and place it in the right order.

3. Legal Basis

Your data is processed on the legal grounds of the establishment/performance of a contract and legitimate interest, and, where explicit consent is required, on the basis of your consent. Automatic prioritisation of requests: when you submit the form, your request is placed in an automatic order using a score calculated from the product, quantity and time frame you selected together with the site usage measurements listed above. This score only determines which request is responded to first; no automated decision is made that produces a legal effect concerning you or significantly affects you — every request is evaluated by a person. Your right to object to an evaluation made solely through automated systems is reserved under KVKK Art. 11.

4. Transfer

Your form records are kept on the server where our website is hosted and are shared with the relevant team members so that your request can be handled; when a shipment is required, only the information necessary for delivery is transferred to the courier/logistics company. The notification e-mails that let us know about your request are delivered through our e-mail service provider's infrastructure; since the servers of this infrastructure may be located abroad, this transfer is assessed within the scope of KVKK Art. 9. Where a legal obligation arises, a transfer may be made to authorised public institutions and organisations; for export deliveries, the information required for the process is shared with customs and freight parties. Your personal data is never sold or rented to third parties for marketing purposes.

5. Retention Period

Data is retained for as long as the purpose of processing and applicable law require; at the end of that period it is deleted, destroyed or anonymized. The technical record and site usage measurement data listed above are retained for the same period as the request record to which they belong and are destroyed together with that record. Anonymous records created when you leave the quote box unfinished are not linked to your identity.

6. Your Rights (KVKK Art. 11)

Regarding your personal data, you have the right to learn whether it is processed, request information, request correction/deletion, and object to processing. You can send us your requests through our contact channels.

This notice is for informational purposes and is updated as needed.