Frequently Asked Questions

Domestic shipments are planned by the truckload; export shipments by the container (20ft or 40ft HQ). The exact quantity varies by product and delivery method; request a quote stating the product and your target quantity, and we'll settle the exact figure together.

We first discuss your need and the product; for serious-volume requests we consider a sample option together. Then price, payment method and delivery terms are settled; domestically we ship with a delivery note/invoice, and for export loading is done with a proforma invoice and the required documents.

Yes. We set up planned, regularly spaced shipments for factories, power plants and wholesale buyers; just tell us the frequency and quantity you need.

Domestically with common methods such as bank transfer, and for export with T/T (wire transfer) and, on request, letter of credit (L/C). The exact terms are settled at the quote stage according to order size.

Yes, an L/C can be requested on export orders; share your bank and terms and we'll assess suitability together.

Domestically in Turkish lira, and for export usually in foreign currency; the exact currency is agreed mutually at the quote stage.

We deliver directly to your factory or facility by truck across Türkiye. Lead time varies by product, quantity and distance; once you share your request we give you a clear timeline.

Under FOB (Free on Board), the product is loaded on board the vessel nominated by the buyer at the port of departure in Türkiye, and responsibility passes to the buyer at that point; freight and insurance are organized by the buyer.

Under CIF (Cost, Insurance and Freight), freight and insurance are ours, and the product is carried to the agreed arrival port. We determine together which delivery term suits your request.

For serious-volume purchase evaluations we consider your sample request; the terms of sending it (including cost/shipping) are settled to your request.

We take care to keep calibre and quality consistent from batch to batch; if the buyer requests it, we arrange for a sample to be sent to an independent laboratory, and the calibre/composition result comes directly from the lab.

It varies by product and your delivery address (domestic or overseas); once your request is evaluated, we share a clear timeline.

Depending on the request, we coordinate a certificate of origin and the paperwork required for export/customs. Share the list of documents you need and we'll confirm suitability together.

Yes, on export orders we coordinate the issuing of a certificate of origin on request.

We offer 26 products across three product families: hard shell (hazelnut, walnut, apricot kernel, almond and pistachio shell), biomass solid fuel, industrial granules and dried food.

Hard shell and granules are used as biomass fuel and as an abrasive for blasting, polishing and cosmetic peeling; biomass fuels are used in boilers and power plants; dried-food products serve the food industry and wholesale. Tell us your intended use and we'll suggest the right product.